HUMAX EV Charging Reviews & Buyer Experiences

True to its brand name, HUMAX EV Charging provides a direct home charging solution for electric vehicle users in the UK. The product features innovative technology, which allows users to connect charging devices via app, RFID, WIFI, and Ethernet.

The product even meets UKCA and OZEV standards, so it has been rigorously tested for reliability and safety. UKCA and OZEV are the government’s recognition of your electric vehicle ownership in the UK.

Moreover, having a charging device at home means you are contributing to accelerating the adoption of clean energy. You’re also great at sustainable environmental responsibility.

Are you a commercial or domestic user in the UK? The company will support you according to the needs in the field. That means they offer a wide product range, with 7-30 kW chargers. The perfect home and business solution!

Speaking of it, we want to discuss the company’s products more. Here are some of the discussions we covered.

HUMAX EV Charging Topics

• Home charger reviews
• Commercial chargers reviews
• How do we order products
• What is the price of each product

So, is it the right time to start chatting about the brand’s home chargers? Instead of lingering, scroll down!

This company produces home chargers as a solution for charging at home. They provide two home charger types: EQ7 and MX7. Let’s check the explanations for the two. 

EQ7

The EQ7 is a charging device with a wattage of 7.4kW. Its input and output voltage are 230 volts (AC) and 32 amps. This product has a Type 2 connector, which is widely used in the UK and Europe. This means the charger can charge all EVs and PHEVs.

It is compatible with solar energy, so you can use solar energy to charge your EV vehicle. Meanwhile, the product is a tethered charger with a permanently attached charging cable. There are two lengths to choose from, 4 and 8 metres, both in black.

It also has built-in pen error detection to ensure safety and secure your home. Installing the EQ7 means you can control it via some devices, like laptops, iPhones, and Android phones. You can even manage users who operate the charger and customise access permissions with the guest sharing feature.

MX7

On the other hand, there is an advanced untethered version of the EQ7, MX7-type EV charging. With or without sockets, it can be customised as a stand or wall mount. In other words, the MX7 is a V2G-ready home charger capable of two-way power flow.

That means it can charge EVs from the grid and send power from EVs back to the grid. What are the benefits? You can use the EV battery as a backup power source for your home or supply excess energy to the grid.

In terms of features, the MX7 has a Type 2 cable, so it is equally compatible with all EVs and PHEVs. You can also use this tool to charge with solar energy sources. Meanwhile, the input and output voltage are similar to EQ7. Interestingly, it has an exchangeable front facade.

You can match the facade to the colour of your home or business environment for a more stylish look. EV users can also control the tool via the app through iOS and Android system operations. Moreover, this type allows for efficient electric vehicle charging.

The device can set the desired charge level and works with various EV tariffs for maximum savings. It works safely because it has an internal temperature sensor, overcharging protection, and a tamper protection switch. The charger has two cable length options: 5 metres and 7.5 metres.

In the following product review, the company also provides chargers for commercial needs such as hospitality areas, retail, fleet charging, and the like. You can also install it in educational areas, apartments, and offices.

The product range includes several commercial chargers: 7 kW, 22 kW, and 30 kW. Both 7-22 kW types include AC chargers, while the 30 kW type includes DC chargers. Both can be installed as pole-stand and wall-stand versions.

To more easily distinguish their features, we break them down as follows:

All three types offer outstanding performance, reliability, and innovation. The Monta app supports them all, making it easier to do business with EV charging.

Also, it can be a good idea to generate consistent revenue by offering paid EV charging services to residents and visitors. Their products are designed to evolve with your property needs, so they can be an innovative solution when demand increases.

After reviewing the products, we come to the pricing. With all due respect, the company offers different prices for home and commercial chargers. We currently know the price for the EQ7 type home charger: £549.00 for a 4 metre cable and £599.00 for an 8 metre cable.

Meanwhile, the price of the MX7 type home charger can only be obtained by request for both 5 metre and 7.5 metre cables. Likewise, for product order requests for commercial chargers, you may have to consult the company’s expert team.

This is the right time to take action, meaning you can order with a few steps. We promise it will be straightforward. Are you ready? Understand it step by step!

Here are the steps:

1. Firstly, visit humaxcharging.com.
2. Choose between Home or Commercial chargers.
3. Next, fill out the form on the product page.
4. The company’s expert will give you the details.

Furthermore, the EQ7 home charger can be purchased directly on Amazon without completing a form. However, you may need assistance with installation by contacting customer service.

Every product that requires installation has a user manual. It’s no exception to this brand. They have a product manual, an installation guide, and media files for each charger type. All of the guides are in PDF form. You can download it for free via the product support page.

To make it easier for you to assess whether this company matches the values they offer, you can scan the pros and cons points below.

This company is for all EV users. No matter what EV you have, Lexus, Jaguar, Honda, BMW, and Chevrolet all support it. The tools are also perfect for PHEV users.

If you run a commercial business, such as a hotel, apartment complex, parking fleet, or the like, the company’s products can help your visitors charge their vehicles. Indeed, not all vehicle owners can use the product.

From Trustpilot, we trust the company’s results based on customers’ honest testimonials. We found HUMAX achieved 4.6/5 stars from 2,649 reviews. But is it true that everyone shares their positive experiences?

With that in mind, check out the following customer’s first comment:

Whenever I had problems with my Humax recorder, I received excellent customer service. The latest example is no exception to that rule. …

This man said his best experience with the company’s service was that their team helped solve his problem regarding the recorder.

While the second customer shared comments like:

I contacted Humax about a problem with channel selection. One of the team replied promptly and gave precise, easy-to-read instructions on how to fix the problem. All was rectified with 100% success! …

The second man said he had a good experience as the service team helped him resolve an issue about channel selection.

Then, what does the next one have to say?

I emailed Humax support regarding a problem with OnDemand on the Humax box. I received a reply within two days, and the problem was fixed within a week. …

This woman said the customer service via email was not enough to help her. She only got an answer a few days later.

The two sample comments above show that the company’s customer service team helped customers. However, one had an unfavourable experience because the problem could not be resolved quickly. We concluded that the company was still worth considering for its services.

Yes, the company is worth it. Rather than going to a charging station for electric vehicles, it is convenient to charge your vehicle whenever you want, whether it is daytime or nighttime. You don’t have to queue. That’s the advantage!

In addition, you save time by not travelling to the charging station and save up to a few cents a month on electricity expenses. Not to mention, you’re contributing to the go green movement before anyone else.

Since the product is very valuable, the brand offers a 5-year warranty, including a standard three-year warranty. For more details, you can contact customer service.

All companies, including HUMAX, want the best for their customers. Therefore, they offer 14-day returns after receiving the item. Remember, ensure the product is still pristine before filing a return request.

The informative returns page provides information on filing a return, the return address, the cancellation form, and other policies.

If in the middle of reading our review, you need assistance, please get in touch with the company’s customer service through:

• Email for support: [email protected]
• Email for sales: [email protected]
• Telephone for support: 0344 318 8800
• Telephone for sales: 0333 577 7545
• WhatsApp: +44 7714 901502
• Complete the contact form
• Social media: @humaxcharging

Before contacting, you can search for the common answer on the FAQ list on the support hub page.

Official Address

HUMAX Electronics Co., Ltd.
The Mille Building, 8th Floor,
1000 Great West Road, Brentford,
London, TW8 9DW, U.K.

Shoppers highly favour discounts, so this company makes them special for you.

• Take up to £200 OFF Humax Home EV Charger and qualify for OZEV Grant worth £350